What is IT Outsourcing And Its Benefits?

IT outsourcing represents a modern way of increasing the competitiveness of companies. It involves the delegation of responsibility for company IT to a third party, which is called an IT outsourcing company. 

This leaves you with more time for your main area of ​​interest. Each approach has its advantages and disadvantages. What do the benefits and risks of corporate information technology outsourcing look like?

IT outsourcing – in other words, the outsourcing of processes related to company information technology is a solution that more and more companies are thinking about.

A number of opinions are spreading on the internet, which in many cases are fundamentally different. This is not the case even when looking at the specific benefits of IT outsourcing. So, let us tell you what IT outsourcing services bring you?

Specific benefits of outsourcing

See what concrete advantages a modern way of corporate IT solutions brings to you and your company.

Opportunity to work with experts

The transfer of IT management to a reputed IT outsourcing company means the loss of the need to employ any IT specialists who are normally indispensable for your company. 

When you decide to outsource information technology, you can optimize your company’s human resources and thus reduce your company’s fixed costs. This will free up a considerable amount of funds that can be used elsewhere.

By outsourcing IT services, you not only get rid of the responsibility for the functionality of the company’s network but also hand it over to a team of experts who have experience in administration, and any errors on their part are excluded.

Insufficient personal knowledge and time

Today, the needs of information technology are constantly evolving and becoming more complex. The transition to cloud time is a technological revolution that is shaping the IT needs and development of companies of all sizes. 

The need for support and advisory services is also growing as new technology is constantly being introduced. Dealing with growing needs from within is even more challenging.

With IT outsourcing services, you have flexible access to resources that meet your needs, a certified pool of expertise, and cross-industry experience.

Cost savings 

At present, IT budgets already average 3-5% of companies’ turnover. New technologies and their needs require an ever-increasing number of professionals. Rather than cutting IT staff costs, they would prefer to increase further. 

And yes, even in IT, the biggest expense is people. The average salary cost of one IT expert in the USA is about 46,000 Dollars per year. IT outsourcing cuts up to 60% of IT costs, and this is the biggest cost saving for a company.

By hiring an IT outsourcing company, you can achieve significant cost savings by modernizing basic infrastructure and optimizing networks, server capacity as well and security.

On the internet, you will often come across the opinion that outsourcing IT is much more expensive than traditional solutions, i.e. within your own capacities. But when you compare the two variants, however, you forget about the partially hidden costs. 

These are, for example, the costs of monitoring trends, implementing new technologies, training employees, or disposing of obsolete solutions. The company’s strategic planning and operations also require time each year.

Insurance is also included in the current costs. By adding all the above items to the total cost, you will find that outsourcing IT services becomes a cheaper option.

Thanks to IT outsourcing services, you can grow… and sleep in peace

IT outsourcing helps your company to grow, because it allows you to fully focus on business and leave technical and IT innovation to experts. Functional IT brings your company a competitive advantage, where others struggle with IT setup, you’ve got it covered.

Today’s dynamic work environment favors outsourcing for many advantages. You can eliminate many possible risks through quality planning and well-established communication with an external company. So, you have to choose one company instead of several external companies.!

From IT to a competitive factor in the business 

IT is changing from a support function to a competitive factor in the hard core of the business. So, business information management and IT resources need to be freed from the rotation of operational IT to develop technological competitive factors and innovation.

In a cloudy and digital world, companies that keep up with accelerating change will thrive. The winners, on the other hand, are companies that are not going to change but are innovating, recognizing, and exploiting the new potential of technology at the forefront.

As a result, the role of information management is changing quite a bit. IT leaders become designers and developers of business strategies like CEOs.

Flexible operational management

In-house solutions for company information technologies bring demands on technical infrastructure and a qualified workforce. These hardware and software requirements, including human resources, logically consume your funds and thus burden the company’s cash flow. 

By transferring this burden outside the company, you get rid of expenses for network administrators and technical equipment. Your company will become more flexible and you will be able to react more effectively to the changes and resist the risks that have arisen.

Savings and an edge over the competition

Thanks to IT outsourcing services, the company gets experts who are well-versed in their field. In most cases, this approach leads to financial savings and to an increase in the quality of the work performed. You will also have a more accurate overview of IT expenses.

You decide for yourself what you need to outsource, and the range of contracted IT services can be increased or decreased over time. You don’t have to deal with the technical side such as software updates, licensing, etc. In addition, you are not dependent on an internal IT department, which is usually not available 24/7. 

Your IT team can thus have fewer members and they can work with smaller spaces. It is obvious that IT outsourcing services reduce the investment in the training of the internal IT department. Especially for specific requirements, for example, deployment of a new system,  transition to the cloud,  process automation, infrastructure virtualization, etc., you do not need to look for experts in specific areas. 

Reduce involvement in IT

You will especially appreciate this advantage for one-off activities that can be covered much more easily by an external IT outsourcing company. The partner company does not have a distorted view of your business from the outside and can therefore effectively advise you on which areas of IT to focus on, what to invest in and what not to waste your time on. 

In addition, if you entrust IT to one partner company, you create a relationship with them and the entire cooperation is easier than dividing tasks between several independent contractors.

A good external company can offer professional quality of service and ideally a comprehensive range of services, thanks to which you will need a single supplier for everything. 

Outsourcing will thus bring savings, a reduction in IT investments and a perfect overview of the expenses spent on information technology.

Reduce risks

Risk mitigation requires the company to be aware of its cultural similarities with the specialist firm. Business relationships often require trust and geographic proximity; similarities can be found in the historical context or in a common language.

The success of outsourcing usually occurs between organizations that operate in similar industries. Understanding the technical language and best practices in the organization helps create strong working relationships.

By transferring responsibility for the management and administration of the company’s computer network, you reduce your overall risks, which play a role in financial management. Thanks to IT outsourcing, you also reduce the risks associated with the dynamic development of new technologies. 

On the other hand, every concluded contract creates risks to a certain extent. However, if you rely on a verified IT outsourcing company with sufficient technical and personnel background, you have nothing to worry about. It is in the interest of every service provider to get good references.

Comprehensive service

Every company that provides IT outsourcing services has an experienced team of professionals that guarantees full management of your network, including professional consultations and comprehensive services, such as hardware and software. 

Your money buys their professionalism, reliability, expertise, and quality. An IT outsourcing provider is a reliable partner who relieves you of worries about information technology and at the same time provides a modern and highly effective solution, built on their proven experience.

In addition, they will be happy to create a customized responsive website for you, solve wireless and PC networks, and introduce cloud solutions to the company. 

Choosing an IT outsourcing company

While one of the main reasons for IT outsourcing is easy and quick savings compared to your own IT, the price tag offered should not be the main decision criterion when choosing an outsourcing partner. The most important selection criterion is the experience of the end users. It needs to be better after outsourcing.

A game eye is needed here. If the price is pressed so low that the supplier is unable to invest in development, it is quite certain that no one will be satisfied with the quality of service until the end of the contract. The most likely way to make IT services unpopular with staff and reduce work productivity is to choose the cheapest option.

If the time and resources of IT managers and information management are spent on operating basic IT, they will not be given the opportunity to do the work that will determine the competitiveness and future of the company.

What makes a good outsourcing partner?

The portfolio of modern IT outsourcing services covers the delivery of the entire IT environment as a service.

Another really important criterion is the outsourcing partner’s understanding and genuine interest in the customer’s business. In-depth knowledge of the customer’s IT environment and needs is a matter of course – but the outrageous benefits mentioned above will only materialize if your IT partner knows how and genuinely wants to spar your business.

So it’s good to say that a qualified IT partner knows even more about their customer organization than the organization itself. The above things are easy to figure out when choosing an IT outsourcing company.

Ask current customers of an IT outsourcing company what kind of service experience they have – customers can be found on their website. Challenge the company to share their views on how they would develop and digitize your business – a question you should ask right away at the first meeting.

Choose Intrigue IT Solutions as your IT outsourcing company

Intrigue IT Solutions is an IT outsourcing company specializing in IT outsourcing services and application development environments. At Intrigue  IT Solutions, we make IT simple and always work from person to person. We put the equipment and connections to play and we support you in seconds whenever you need it.

Why Intrigue IT Solutions?

The market is full of different-sized IT service providers whose selection is easily overwhelmed. From service descriptions, it’s sometimes hard to understand what your business really needs and what specific problem IT providers can solve – this is wrong.

We eliminate your complexity 

We provide secure and reliable IT Outsourcing services. When technical jargon is evicted around IT, it suddenly becomes simple and easy. By understanding what you need, you get savings and extra power for your business and, above all, reliability and security.

Together, we can get to a point where you no longer have to struggle with broken devices and connections. Your time is not spent coordinating the work of several outsourcing partners, you always get help from one place. 

The network connections are secure and the licenses and device choices have been made for just the right need at the best possible price. You can simply be confident that your business will not squat because of poorly managed IT.

Take the network values

Together, we have defined the values that guide our daily operations for the benefit of both our customers and our staff.

Find out

The world around us is constantly changing. As experts, our most valuable selling point is vision. That’s why we need to understand which direction the world is next to turn and what the benefits or harms will be for our customers. 

Each of us actively monitors the development of our industry and makes the future understandable to ourselves, our colleagues, and our customers.

High level of professionalism 

Thanks to our expertise and vision, we are known for our high level of professionalism. Today’s know-how in our industry is old tomorrow, which is why each of us is constantly developing ourselves. We learn best by working and from colleagues, but if necessary, we certify our skills so that we can also show our customers what we know.

Updates with the latest trends 

Sharing know-how is a matter of honor for every Intrigue IT Solutions employee. We also dare to try new things, even at the risk of making mistakes sometimes. At the moment of failure or error, we find out what went wrong. We turn a situation into a positive one by learning from it, increasing our own and others ’skills and understanding.

Take the initiative

We succeed when everyone actively works for our customers. We must constantly make bold openings for both our new and existing customers. We never miss an opportunity when we see that we and our expertise could be useful.

Every member of the network is actively involved in the development of our operations and the business of our customers. Everyone has the right and obligation to come up with ideas and new perspectives.

It is not such a small idea that it could not be taken as an initiative. For us, silence is certainly not gold, but the sharing of knowledge is a diamond. Together, we take responsibility for the success of our customers. Yes, the world can hold a speech, we are known for our actions.

Our core operations are guided by our principles

We know that Otaverkko’s team is only strong together. By working together, we learn and innovate. We also work together with our partners. We involve colleagues, customers, and partners in the work. We do and learn together, and we develop our customers and our own business.

We think that satisfied employees bring with them satisfied customers. Understanding our customers ’business, being proactive, and having short response times are part of our employee’s responsibility.  In the age of artificial intelligence and robotics, we always have a person in charge of customer service.

We love to work together

It is our job to best understand IT and your own business. By working and evolving together, we achieve the best possible outcome.

Continuous improvement

Leveraging productivity tools, cloud strategy, and security preparedness. These all require continuous improvement. At Intrigue IT Solutions, we are committed to consistent, continuous development, and you will stay on top of modern IT solutions.

Transparency

We always love to work in a transparent way. Because we hate unclear division of responsibilities, vague pricing, and uncertainty about the state of your environment. 

Does it sound familiar? It is our job to remove all this obscurity. We don’t offer anything you don’t really need.